Products

In order to serve our customers better, we have created an email address that goes directly to our Technical Support Engineer. He / She is available to assist with end user concerns regarding the fit, form, or function of SMI products.

Someone will respond to your email as quickly as possible. In order to serve you better, tell us about your product:

Model of Vehicle.

Year of Vehicle.

Area of concern on the vehicle (i.e. crossing arm, stop arm, door mechanism, etc..)

SMI Product Part Number.

Is the problem Electrical or Mechanical?

A description of your problem.

The more information we have, the more quickly we can get you an answer. While you are waiting, please browse our self-help technical bulletins.

For Technical Support, Email: tech.support@smiglobal.net.

Crossing Control Arms

Crossing Arm Base Reference Sheet #A001B Thomas Saf-T Liner Crossing Arm Adjustment #A050506 Sentinel Crossing Arm Installation Instructions #A608 International CE Integrated Crossing Installation Instructions #3905 Navistar #3000 Splash Shield #A411 Troubleshooting Integrated Air Crossing Arm Units #A609 Integrated Crossing Arms that Continue to Run Open or Closed #A610 Vertical Alignment of Integrated Crossing Arm #A611 Polycarbonate Crossing Arm Approved Cleaners #A612 Integrated Cover Seal & Yoke Identification Wiring Diagram 1-2-5-6

6-Series

6-Series Module Replacement #A1108 6-Series Replacement Module Wiring Schematic #A906 Re-Installation Instructions for 006120 #A002 Troubleshooting 6-Series Units #A102 #6120 w/Module Closing Time Delay #A602A 5-Series & 6-Series Motor Identification

Strobe Lights

Replacement Procedure - 515 Strobes A601 #290 Stop Arm Upgrade Kit Installation Instructions #A701 LED #290 Stop Arm Upgrade Kit Installation Instructions - Blue Bird Rear Stop Arm #A001 Strobe Power Pack - Alternate Input Connection #A409 Strobe Light Installation Instructions #A412 Troubleshooting Strobe Light Units #9708 #1015 Strobe Retrofit Kit #9903-A Strboe Light Kit #80-013 Installation Instructions 9904-A Strobe Light Kit #80-014 Installation Instructions

5-Series

#A104 Stop Arm & Crossing Arm Installation Instructions Wiring Diagram 1-2-5-6 #A402A Clutch #5003 Replacement Instructions #A605 Zinc Casing Motor #5014 Installation Instructions #2908 Camshaft #5031 Replacement Instructions #2909E Troubleshooting 5-Series Units #5901A 5-Series Heater Installation Instructions #5904 Bushing #5166 Installation Instructions #7904 Clutch Driver #5056 Replacement Instructions

ProLo Roof Hatches

#A-904 ProLo Hatch Lid Depression #A201 ProLo 92xx Series Hatch Installation Instructions #A302 ProLo Hatch Adhesive Gasket Installation Instructions

Miscellaneous

Merge Alert Installation 7 Series Part Numbers #A503 - B Troubleshooting Electric Door Control Mechanism #A503 Troubleshooting Electric Door Mechanism #A903 Door Mechanism

Suppliers

SMI Supplier Questionnaire SMI Routing Instructions Supplier Quality Scoring Matrix SMI Confidential Disclosure Agreement (pdf) SMI Supplier Product Labeling Specification SMI 8D Supplier Corrective Action Request PPAP Template PPAP Sample Fees for Supplier Responsible Non-Conformances SMI Supplier Engineering Change Request SMI Purchase Order Terms & Conditions

Roof Hatches

Safety Recall 12E-017: ProLo Hatch Receiver Hatch Alarm Switch Removal/Replacement Transpec Roof Hatch Installation Instructions #A1004 Transpec Multi-color Lid Transpec Handle Revision Transpec Roof Hatch Open and Close Instructions #A901 Plastic Rivet Material & Color Change on Transpec Hatch #A902 Technical Bulletin on Transpec Hatches #A803 Transpec Roof Hatch Handle Assembly Replacement - Outside Release (OSR) 9/29/08 #A804Transpec Roof Hatch Handle Assembly Replacement - Inside Release (ISR) 9/29/08 #A101 Hatch Installation Instructions #A103 One Way Handle Conversion #A202 Once Way Handle Conversion 86xx Series #2910 Roof Hatch Operating Instructions #9901 Hatch Plunger Lock Installation Instructions #9905 Opening & Closing Procedures for 89xx Series #A301 Fan Hatch Handle Conversion for 8910A

Warranty

SMI Warranty Policy

Transpec Cross Arms and Stop Arms

Stop Arm Lights Cross Arm Sagging Solid State Air Cradles

Literature

Strip Light Specifications BAL-031 Specifications Ceiling OPR Fixtures BAL-028 Specifications Low Floor BAL-027 Specifications Ceiling OPR Fixtures Suburban OPR Brochure Tech Talk 2 BAL-025 Specifications Low Floor BAL-026 Specifications Low Floor Other Products Brochure Pretoria Interior Lighting Specs Pretoria Standard OPR Specs Standard OPR Flyer AC Ducting Flyer Deluxe OPR Flyer Open Frame OPR Flyer OPR System Flyer Blue Lens Sales Bulletin

Air or Vacuum

AXA-0001-00 Double Gasket Replacement Procedure Air Cross Arm ASX-0001-00 Air Pressure Specifications #3902A Air or Vacuum Pump #1693 Replacement Instructions #A402 Troubleshooting Air or Vacuum Units #9503 Air Pressure Regulator #1690-1 Installation Instructions #9901B Air Assembly Return Cable #2196 Replacement Instructions

Sentinel

#A511 Troubleshooting Sentinel Modules #A606 Hinge Pin #5057 Update #A607 #5150-L Module with Flying Leads

Stop Arms & Blades

6-Series and 7-Series Stop Arm Wiring Information

Safety Recall: 000290 LED Light Kit #A1010 Stop Arm Mounting Adapter #A1102 Stop Arm/Crossing Arm 7 Series Installation Instructions Warranty Bulletin 290 Light Kit 5.1.09 #A806 Tech Bulletin Transpec Air to Specialty Conversion #2901 Stop Arm Wiring Configuration #8901A LED Blade #200 Installation Instructions #5127 Windguard Kit #7000 Installation Instructions #A505A Sentinel Stop Arm Module Installation Instructions Wiring Diagram 1-2-5-6

Products

Crossing Arms

Doors

Interiors

Roof Hatches

Step Treads

Stop Arms

Warning Lights

Tech Bulletins

Literature

Suppliers

Company

News

Contact

Home

Technical Bulletins

Crossing Control Arms

6-Series

Strobe Lights

5-Series

ProLo Roof Hatches

Miscellaneous

Suppliers

Roof Hatches

Warranty

Transpec Cross Arms and Stop Arms

Literature

Air or Vacuum

Sentinel

Stop Arms & Blades